Privacy Policy

Information We Collect

When you use our website or request service, we may collect your name, phone number, email address, and property address. This information is provided voluntarily through our contact form or when you call us directly.

How We Use Your Information

We use the information you provide to respond to service requests, schedule appointments, provide estimates, and communicate about your HVAC service needs. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Transfer Restriction

Consumer data will not be transferred, shared, disclosed, or provided to any external organizations under any circumstances, including with user consent, except where required by law.

Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use our site. This data is anonymous and used solely to improve our website experience. You can disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

To prevent unauthorized sharing of user data, we use internal access controls that limit who can view customer information, provide staff training on proper data handling, and follow data handling procedures designed to keep your information within our organization.

SMS/Text Messaging

If you opt in to receive text messages from us, you may receive SMS messages related to appointment scheduling, service updates, estimates, and customer support.

You can opt out of SMS messages at any time. Reply STOP or UNSUBSCRIBE to unsubscribe. For assistance, reply HELP or contact us at (718) 550-5504.

SMS Terms

By opting in, you agree to receive SMS messages from Gotham HVAC related to appointment scheduling, service updates, estimates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for help, or contact us at contact@gothamac.com or 718-550-5504.

• Messages you will receive: appointment scheduling, service updates, estimates, and customer support.
• Message frequency: message frequency varies.
• Cost: message and data rates may apply.
• Opt out: reply STOP to opt out of SMS messages at any time.
• Help: reply HELP for help, or contact us at contact@gothamac.com or 718-550-5504.

Contact

If you have questions about this privacy policy, contact us at contact@gothamac.com or call (718) 550-5504.